Half-Day training for your team

  • Changing Your Customer Service Story: What's going wrong in customer service and the five steps to fix it
  • Skip the Script and Solve the Problem: proven methods for creative problem-solving in customer service
  • Real-Time Solutions Exercise:  Hands-on training for your team on how to use the procedures they just learned 

Customer Service Transformation Training

  1. We create a customized transformational plan for your business
  2. Hands-on training for your team in how to execute the plan for success
  3. Training videos for you to keep for future employee training